Shipping & Returns

Shipping 

We can ship to virtually any address worldwide, and we are pleased to offer free shipping to all mainland UK addresses. Feel free to contact us for shipping outside the UK.

If you place your order before noon Monday to Thursday, we endeavour to have your order dispatched on the same day and delivered the next day. However, this may not always be possible when we have a high volume of orders.

We strongly recommend you add your mobile phone number and email address to your order, allowing our couriers to send you shipping updates for your order.

In the unfortunate event of an attempted delivery and a shipment return, we will have two options. 

a) Repacking and resending the goods will incur a surcharge.
b) Restocking the items - if a shipment is returned, a restocking fee may be applicable. To ensure that the product is eligible for a refund, we kindly ask that it remains unopened and undamaged. Our team will carefully inspect the returned items to ensure their condition meets our guidelines before a refund is issued.

We do not offer a collection or cash & carry facility. 

 

Returns Policy

If your order is defective or incorrect, contact us immediately, and we will try and help you correct the situation.